Brodak Customer Service

[Mike Callas]

I had a small issue with an item from Brodaks. I e-mailed them and a day later...Bam!! Problem resolved.
Great customer service. If it wasn't for these folks I'd still be just flying RC.

Thank you John and crew.

Mike

[PJ Rowland]

Tom morris, CLC, Brodak

So many positives one after another, just goes to show that the breed of person who flies control line , is also running shops with the same level of help anyone at all cost mentality. Its the people that keep me coming back.

Thats the reason I DONT fly RC.

[Glenn (Gravitywell) Reach]

I have had two issues with kits from Brodak....and both issues were settled immediately!  Great bunch of people there.

[john e. holliday]

Don't leave out RSM Distribution,  alias Eric Rule.  Took several emails to find out why a certain kit was missing some wing ribs.  Good ole technology left them out on the laser cutter.

And about Brodak I got a kit off the bay,  supposed to be the Original Tomahawk in print and picture on box.   In side was the new version.   Contacted Brodak even tho I didn't get kit from them.  Received a kit of the original with an apology.  John Brodak and crew are great people.