Bill;
Actually, we did the software upgrade last Thursday. We are still working out a few kinks, but we only had the system off line for a total of 72 minutes.
As for today, it was an issue with the site that supports SSW. They had a problem with the server and took it down immediately rather than risk losing data. It was down for a couple of hours, and was back again by mid afternoon.
Sorry if it caused you any inconvenience.
V/r
Bob Kruger