Eric Rule is a classy guy.

[Randy Powell]

So, something like 4+ years ago I bought a kit from RSM. It sat under the bench since then. One day, in a fit of reasonableness, I decided to build it. I never really inspected the kit before but knew RSM did nice work. Turns out the canopy in the kit was a bad press and had a crease in it. No big deal. I ordered another one. I mean, the kit is like 4 (almost 5) years old and stuff happens.

Eric is sending me a canopy free of charge. That is going above and beyond. How may manufacturers would replace something purchased 4 or 5 years ago?

Eric is a class act.

[Mike Griffin]

Yes he is.

Mike

[tom brightbill]

2x

[RknRusty]

Yeah, I met Eric on the phone last week when he called to answer a question I had asked regarding a tongue muffler, something new to me. We had a great chat talking about different things. He got my parts in the mail pronto and it even looks like he cut me a break on shipping. Thanks Eric, if you're out there watching.
Rusty

[Bill Morell]

You don't have to tell Eric he is cool. It is known, according to Steve and Randy, that Eric is psychic and can tell what every one is thinking.

[Randy Cuberly]

So, something like 4+ years ago I bought a kit from RSM. It sat under the bench since then. One day, in a fit of reasonableness, I decided to build it. I never really inspected the kit before but knew RSM did nice work. Turns out the canopy in the kit was a bad press and had a crease in it. No big deal. I ordered another one. I mean, the kit is like 4 (almost 5) years old and stuff happens.

Eric is sending me a canopy free of charge. That is going above and beyond. How may manufacturers would replace something purchased 4 or 5 years ago?

Eric is a class act.

Eric did the same thing for me a couple of years ago on a bad canopy situation.  I ordered the canopy and told him that I wasn't at all sure it wasn't my faust because the kit had been exposed to heat in the summer here in Tucson and went through a household move.  He didn't listen to me and just sent the canopy free of charge and even paid the shipping.

Eric is indeed a good and Classy Guy!

Randy Cuberly

[Rob Killick]

I totally agree ...

He makes doing business easy , all the way to my doorstep !

Rob K.

[Jim Hoffman]

Eric is a classy guy – he has supported our contests, in a financial manner, to an order of magnitude several times larger than already mentioned.

He never fails to make me smile about something.

Jim Hoffman

[Mike Keville]

No question about it.  Way back in 2008 he sent me a laser-cut kit of the Pat King 1/2A A-26....AS A GIFT/NO COST!

[YakNine]

I had a problem with a glow Plug a few years back, Eric I sent me 4 more to try wouldn't take any money and didn't want the bad one back, and all I had was a question ! Needless to say he gets a lot of my business and is a great guy to talk to, I am glad he is feeling better and back to work. T.J.