Sounds like someone is laying fown on the job.    But, that can happen to any manufacturer. Just give tham a chance.  I waited almost two months for a kit from them years ago.

Just to add a little more to the subject, I would not mind at all if they would let me know at the time of my order that they are "out of stock" I see this on other companys orders.-----LOUIE 

Larry
I have to agree with you. 

I restarted U/Tronics Controls in January of 2005.  2005 sales were good.  2006 doubled 2005 sales and 2007 doubled 2006 sales.  2008 started at a pace to again double 2007 sales then came August.  Sales since August 2008, 2009 and so far in 2010 sales have been flat at the 2005 level or less. 

Clancy

Larry
I have to agree with you. 

I restarted U/Tronics Controls in January of 2005.  2005 sales were good.  2006 doubled 2005 sales and 2007 doubled 2006 sales.  2008 started at a pace to again double 2007 sales then came August.  Sales since August 2008, 2009 and so far in 2010 sales have been flat at the 2005 level or less. 

Clancy

I know your problem --- Your control module is so reliable no one ever needs a second one -- LOL

 

 I work in retail management and can completely relate to the issues many businesses (like Sig) are currently trying to survive through. I've had to cut my buying and inventory way down the past couple years as have most businesses and companies. For many businesses it is absolute SURVIVAL mode at this point. I don't like doing it either, but they have to run lean inventories to be able to pay their vendors tabs. With that, the vendors are currently having to do the same, and so on and so on. It's all a snowball effect, or the s--t runs downstream thing, however you care to describe it. The more negative griping people do the worse it will get. So let's try not to beat up on Sig, we want them to be around tomorrow don't we? I do understand the frustration and totally agree that you should at least be able to contact people for information. Reality and fact is though that times have been VERY tough on a lot of these small companies, bigger ones too, and it's entirely possible that "information" person you're trying to contact might not even be there anymore. That person may currently be looking for a job. We all need to take a breath, knock off the "But I want it NOW" whining, have some patience and get through this thing.

 

Don't blame it all on the companys and the economy.The EPA is making it tougher on the companys that make the solvents in the finish that contain the VOC's.Solvent based finishes of any kind are getting harder to get and WAY MORE expensive than they used to be.Givin there way,the EPA would have everything we spray be a water based product.The good news is water based finishes are fuel proof.The bad news is water does bad things to good wood.If all you are looking for is clear try Behlin's Alchohol resistant nitrocellulose laquer.It is available from Grizzly.com and was about $12.00 a quart the last time I got some a couple months ago..Dope is only fuel proof up to about 10 percent nitro anyway.This sruff is tough,alchohol resistant,flexable enough for modeling,and rubs out to a very high gloss like clear dope.Stewmac.com has color pigments that can be mixed with this product  for non-metallic colors.For sanding sealer just add talc the way we did in the good old days.This won't help Sig but might get your project moving.If the EPA has their way modeling dope will be to expensive to produce and no longer exist.Everyone knows the havoc us modellers bring to the eco system!!!!!Jeff

As an engineer for a large company, I work with many suppliers to make sure the designs of our parts are are cost effective and maufacturable within their capabilities (ie: with their current tooling and machinery) and I also deal with my companies procurement side and I see how they treat our suppliers... it doesn't make me happy very much.  Its like Wayne says, there is no patience on the other side of the counter, and I'm sayin that working for the company on the other side with the no patience!!

Two thoughts
1.  I seem to be more patient now that I'm a little older...when I was 20 I couldn't wait five seconds for anything.
2.  It seems to be easier to be patient when one either knows more of the situation causing the delay or when one already has a good comfort level or familiarity with the selling company.

BTW,
Got my Brodak order yesterday    They ship quick!!