After working 20 years in the commercial printing business, this is the kind of thing that the publishers (Chris and the gang) have no control over, once they turn over the files for printing and binding. Like anything else, some printers and binders are better than others. You can not, though, inspect every magazine as it comes off the machines. In this case, some one began saving the signatures too soon as they came off the press/folder. Then, when it was bound, the bad signatures were not caught and removed. It's all a numbers game and the printer will do what he has to do to hit his numbers. I get the daily newspaper with mistakes all the time and I call them with complaints on exactly this same issue.The printing industry has shrunk quite a bit and like a lot of businesses, have trouble keeping and finding good workers. The last issue I got was not bound like it should have been, but I can deal with that. If problems persist and get worse they may have to look elsewhere for a printer that can do a better job. It's not Chris' fault.
Type at you later,
Dan McEntee