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Author Topic: On Line Vendor's  (Read 1271 times)

Offline Larry Wong

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On Line Vendor's
« on: October 13, 2006, 04:15:52 PM »
My Question is .
Is there any rule or policy that On-Line vender's have on credit card orders?
I have order a product 60 days and it has cleared from the bank.if back ordered would the vender still take payment first before shipping? ???
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Online RC Storick

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Re: On Line Vendor's
« Reply #1 on: October 13, 2006, 04:23:00 PM »
Who did you order form? I am not sure of the policy.
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Offline Larry Wong

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Re: On Line Vendor's
« Reply #2 on: October 13, 2006, 04:25:42 PM »
GATOR Props
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Offline Bob Reeves

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Re: On Line Vendor's
« Reply #3 on: October 13, 2006, 04:37:25 PM »
A good supplier won't hit your card till the item ships, have you tried to contact them and get a tracking number or asked if it shipped?
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Online RC Storick

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Re: On Line Vendor's
« Reply #4 on: October 13, 2006, 04:39:16 PM »
Quote from: Larry Wong on October 13, 2006, 04:25:42 PM
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Get ahold of Dorin and ask him whats the deal? He's a good guy and will help you.
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Offline Larry Wong

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Re: On Line Vendor's
« Reply #5 on: October 13, 2006, 04:52:02 PM »
I talked to him, and was told that he had mold problems, I have no problems with this .  My question was  is this proper policy for on-line orders?
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Alan Hahn

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Re: On Line Vendor's
« Reply #6 on: October 13, 2006, 05:32:50 PM »
Standard policy with most mail/internet orders is that you are not charged until the item ships.

That said, our small vendors are probably a little overwhelmed in production, management, and customer service (they do it all!). I would tend to cut them a little slack. Up to a point of course.
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