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General control line discussion => Open Forum => Topic started by: Larry Wong on October 13, 2006, 04:15:52 PM

Title: On Line Vendor's
Post by: Larry Wong on October 13, 2006, 04:15:52 PM

My Question is .
Is there any rule or policy that On-Line vender's have on credit card orders?
I have order a product 60 days and it has cleared from the bank.if back ordered would the vender still take payment first before shipping? ???

Title: Re: On Line Vendor's
Post by: RC Storick on October 13, 2006, 04:23:00 PM

Who did you order form? I am not sure of the policy.

Title: Re: On Line Vendor's
Post by: Larry Wong on October 13, 2006, 04:25:42 PM

GATOR Props

Title: Re: On Line Vendor's
Post by: Bob Reeves on October 13, 2006, 04:37:25 PM

A good supplier won't hit your card till the item ships, have you tried to contact them and get a tracking number or asked if it shipped?

Title: Re: On Line Vendor's
Post by: RC Storick on October 13, 2006, 04:39:16 PM

Quote from: Larry Wong on October 13, 2006, 04:25:42 PM

GATOR Props

Get ahold of Dorin and ask him whats the deal? He's a good guy and will help you.

Title: Re: On Line Vendor's
Post by: Larry Wong on October 13, 2006, 04:52:02 PM

I talked to him, and was told that he had mold problems, I have no problems with this .  My question was  is this proper policy for on-line orders?

Title: Re: On Line Vendor's
Post by: Alan Hahn on October 13, 2006, 05:32:50 PM

Standard policy with most mail/internet orders is that you are not charged until the item ships.

That said, our small vendors are probably a little overwhelmed in production, management, and customer service (they do it all!). I would tend to cut them a little slack. Up to a point of course.