Well I take back anything I said good about Albany Fasteners. Any company can do well when everything works as it is suppose to but you really find out what the company is all about when something doesn't go quite right.
I ordered a pack of 100 6-32 X 1/2 inch screws, the bag I received was marked properly but contained 4-40 screws instead of 6-32. I also ordered 4-40 X 1/2 and now had 200 screws. Sent them an email explaining the problem and asking to send me the proper screws. This is a $2.15 bag of screws and I didn't feel the need to send them back even though I really didn't need 200 of the durn things. Would have taken more time and postage than they cost. First he questioned my intelligence by asking if the package marked 4-40 were actually 4-40's thinking maybe the labels had been switched. I replied, "I wished, if that had been the case I wouldn't have said anything".
Then, received an email back asking if I was going to pay for the wrong screws, I replied asking if they would pay for the time and postage to send them back. They replied with some BS about the return policy... I replied with something like "So you are willing to loose a customer over a $2.00 bag of screws". That was two days ago and I have not heard back.
I ordered the screws I needed from McMaster-Carr plus some I had forgoten to order when I placed the order with Albany. Believe I will be using Eric, RTL or McMaster in the future.