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General control line discussion => Open Forum => Topic started by: Carl Cisneros on May 09, 2014, 08:14:43 AM

Title: Brodak
Post by: Carl Cisneros on May 09, 2014, 08:14:43 AM

Not sure if this is where this needs to go,,,,,,,,,,,,,,,,,,,,,,

I ordered some things from Brodak on the 5th
No word on shipping or any thing.
I e-mailed them and no response.

Any one have any trouble with the folks there at Brodak before?

thanks much

Title: Re: Brodak
Post by: John Cralley on May 09, 2014, 08:22:54 AM

Pick up the phone and call! They are very responsive if you talk with them!!!  y1

Title: Re: Brodak
Post by: Juan Valentin on May 09, 2014, 08:25:46 AM

 
      I have always gotten great service from Brodak, If they make a mistake they will correct it to your satisfaction.
                                                                                                              Juan

Title: Re: Brodak
Post by: john e. holliday on May 09, 2014, 08:28:18 AM

I've have not had any problems with Brodak.   As stated use the old cell phone and give them a call.

Title: Re: Brodak
Post by: Shug Emery on May 09, 2014, 08:56:52 AM

I have been ordering a lot from them of late and Patti is always very quick to ship out and send a shipping notice. Best to give them a call. Maybe the online order just timed out and did not go through.
Carry forth.
Shug

Title: Re: Brodak
Post by: bob whitney on May 09, 2014, 09:05:00 AM

like everyone says give them a call  they replaced a new 25 P/L that had a bad crome job ,sent it out to me and told me to bring the bad one to the fly in  dosent get any better than that

Title: Re: Brodak
Post by: Carl Cisneros on May 09, 2014, 09:18:26 AM

Thanks so much folks.
 will give them a call here pretty soon.

Again, thanks much.  :-)

Title: Re: Brodak
Post by: Carl Cisneros on May 09, 2014, 08:54:53 PM

Well, Folks, I called Brodak this afternoon and they apologized for having not sent me a shipping e-mail notice as
well as a tracking number.
They researched the order, found the shipping invoice, did a USPS tracking search and found out it
is at the local post office awaiting my picking it up.  :-)

All I can say is that the folks there at Bradok are great people to work with.

Thanks again Brodak.     :-)

Carl