With the covid thing anything that one might consider to have been "normal" with Canada Post is totally thrown out the window, at least locally. Couple cases in point: I ordered a small lot of items from Great Hobbies. The order info stated the items would be shipping free of charge from the Ontario Mississauga outlet (just down the road from me by approx. 3 hours). That was June 15. I've been tracking the order but tracking updates have been sparse until today. The Canada Post tracking update today (first in weeks) says, "expected delivery by July 9, by the end of the day". That will be 31 days since the order was supposedly picked up by Canada Post. Some details indicate that it may have still been sitting in Mississauga until today. So bear in mind, this is not crossing an international border, as I live in Canada. It's not even crossing a provincial border. All the web site info states is basicly "if you can't track it on-line then don't bother calling us because we won't pick up the phone to hear your case."
Second story: I'm sending important paperwork away and would like it to get there within a couple days. I go direct to the Canada Post depot in town and deal with the guy behind the glass. I was going to spend the big bucks to ensure it got there pronto. "Don't bother", he says. "There are absolutely no guarantees that your envelope will get there within the advertised 1 to 2 days", says he. "Go with the cheaper Express Post", says he. "Covid protocols have changed everything." What really sort of pissed me off was his total lack of care in the way he said it. It was kind of a "Like it or lump it" attitude.
So if your going the Canada Post route...don't hold your breath.